Request Service

If you need immediate service please call 402-733-6440. 

If you can wait until the next business day, please fill out the form below.

Your request for repair service will be sent via e-mail to our service department. We will respond to your email by telephone to verify your request and discuss our repair rates.

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Since it’s impossible to diagnose a door & operator problem over the phone, ODW will need to send a technician who will attempt to diagnose and repair if possible. ODW doesn’t try to sell expensive parts to the customer if a new model is a better solution. If the service technician recommends not repairing the residential door or operator, you will be charged for the service call. However, if you choose to purchase a new product from ODW, we will credit half of the service call charge towards the purchase of a new door or operator.

We have an excellent success rate for repairs in both doors and operators that are worth fixing. Call or submit a service request form for an estimate of our quality parts and skilled service. You’ll discover why we are Omaha’s best Window & Door Company!