CONGRATULATIONS TO DAN SHEA!  HE IS THE WINNER OF OUR FEBRUARY EMPLOYEE SPOTLIGHT AWARD!!!  He has won a $20 gift card to Wal Mart.

An appreciation letter was received by ODW concerning work that Dan Shea performed for Hemenway Associates.  They stated how Dan was the key to good customer service by his prompt responses to their construction needs.  They stated he was knowledgeable, positive, helpful and friendly.  With this kind of swift response to our customers’ needs, it helps to build our branding.  The customer had 3 recent contacts with Dan and all were good experiences.  So good that the customer felt the need to send an email on how rare good customer service really is these days.  We salute Dan for his outstanding relationship building for ODW.